⚖️ VICTIM RIGHTS — CYBER CRIME

Being scammed does NOT mean you have lost your rights.
If you are a victim of cybercrime, you have rights relating to reporting, investigation, evidence, compensation, privacy, legal assistance and protection from further harm.
🛡️ 1. RIGHT TO REPORT THE CRIME
You have the right to report cybercrime to the appropriate law-enforcement authorities.
For cybercrime in India, the National Cyber Crime Reporting Portal accepts complaints relating to online financial fraud, hacking, social-media crime, ransomware, cryptocurrency crime and other cyber offences. (Cyber Crime Portal)
National Cyber Crime Reporting Portal
💸 If money has been lost:
📞 Call 1930 immediately
The official portal identifies 1930 as the 24×7 helpline for immediate reporting of cyber financial fraud. (Cyber Crime Portal)
💰 2. RIGHT TO SEEK RECOVERY OF FRAUDULENTLY TRANSFERRED FUNDS
Reporting quickly can help authorities and financial intermediaries take steps to trace and potentially block funds before they are moved further.
The NCRP’s financial-fraud process requires details such as the transaction ID/UTR, transaction date, fraud amount and bank/wallet information. (Cyber Crime Portal)
🚨 This is why:
REPORT → BANK → 1930 → CYBER POLICE
should happen as quickly as possible after a fraudulent transaction.
⚠️ Important
Recovery is not guaranteed. Whether money can be recovered depends on the circumstances and whether the funds can still be traced or frozen.
📄 3. RIGHT TO PRESERVE AND PRESENT EVIDENCE
You should preserve evidence such as:
📱 Phone numbers
💬 WhatsApp/Telegram chats
📧 Emails
🔗 URLs
📸 Screenshots
💳 Transaction receipts
🔢 UTR/transaction IDs
🏦 Bank statements
👤 Social-media profiles
📄 Fraudulent documents
The NCRP specifically asks complainants to keep transaction information and relevant electronic evidence ready when filing a complaint. (Cyber Crime Portal)
🛑 Don’t delete the scammer’s messages simply because you’re embarrassed.
Evidence can be crucial.
🔎 4. RIGHT TO REPORT SUSPICIOUS IDENTIFIERS
You don’t necessarily have to wait until a scam causes financial loss.
The NCRP allows citizens to report suspicious:
- Phone numbers
- WhatsApp numbers
- Telegram handles
- Email IDs
- Website URLs
- SMS numbers/headers
- Social-media URLs
through its Report Suspect facility. (Cyber Crime Portal)
⚖️ 5. RIGHT TO SEEK COMPENSATION
Under Section 396 of the Bharatiya Nagarik Suraksha Sanhita, 2023 (BNSS), each State Government, in coordination with the Central Government, is required to prepare a victim compensation scheme for victims or their dependants who suffer loss or injury as a result of crime and require rehabilitation. (India Code)
This does NOT mean:
“Every cyber-fraud victim automatically receives a refund.”
Eligibility, procedure and the amount of compensation depend on the applicable scheme and circumstances.
💵 6. RIGHT TO SEEK COURT-ORDERED COMPENSATION
The BNSS also provides for compensation orders in appropriate criminal proceedings.
Under Section 395, a court may order compensation for loss or injury caused by the offence, subject to the statutory requirements. The provision also specifically addresses certain offences including cheating and other property-related offences. (India Code)
Depending on the case, a victim may therefore have:
Criminal remedies + compensation mechanisms + potentially separate civil remedies.
🧑⚖️ 7. RIGHT TO LEGAL ASSISTANCE
A cybercrime victim can seek legal assistance regarding:
- FIR/complaint
- Investigation
- Bank/payment disputes
- Freezing or tracing of funds
- Bail proceedings
- Compensation
- Civil recovery
- Evidence preservation
- Court proceedings
If you cannot afford legal assistance, you can explore assistance through the Legal Services Authorities in your State/District.
🧑💼 8. RIGHT TO SEEK INFORMATION ABOUT YOUR COMPLAINT
If you report through the NCRP’s Report & Track mechanism, you can track the complaint.
The NCRP also provides State/UT nodal and grievance-officer information for complainants who believe their response has not been appropriate. (Cyber Crime Portal)
Keep your:
Acknowledgement / Complaint Number
safe.
🔐 9. RIGHT TO PROTECT YOUR PERSONAL INFORMATION
A cybercrime victim may have sensitive information relating to:
- Identity
- Bank accounts
- Transactions
- Phone numbers
- Private communications
- Photographs
- Documents
🛑 Don’t publicly post your entire complaint, Aadhaar, bank statement, OTP, card details or other sensitive information while seeking help online.
Share sensitive evidence with law enforcement, your bank, lawyers or other legitimate authorities through appropriate channels.
🚫 10. RIGHT NOT TO BE BLAMED FOR BEING SCAMMED
Being deceived does not make you responsible for the scammer’s conduct.
Scammers deliberately exploit:
- Fear
- Trust
- Greed
- Loneliness
- Authority
- Urgency
- Confusion
Don’t let embarrassment stop you from reporting.
The sooner you report, the more useful the available evidence and financial-tracing mechanisms may be.
🧠 11. RIGHT TO KNOW THAT A SCAMMER’S CLAIM IS NOT AUTHORITY
A caller saying:
“I am from the police.”
“I am from the RBI.”
“I am from the court.”
“You are under digital arrest.”
does not, by itself, establish that the caller is genuine.
Verify independently.
Never transfer money simply because someone threatens you with:
🚨 Arrest
🚨 Account freezing
🚨 Criminal prosecution
🚨 Money-laundering allegations
🚨 “Digital arrest”
👩⚖️ 12. RIGHTS OF VICTIMS AND WITNESSES
The BNSS contains specific provisions concerning treatment of victims and witness protection. Sections 397 and 398 address these subjects respectively. (India Code)
This is particularly relevant when a cybercrime victim or witness fears intimidation, retaliation or further harm.
🚨 IF YOU ARE A CYBERCRIME VICTIM RIGHT NOW
STEP 1 — STOP THE SCAM
Stop communicating with the scammer.
STEP 2 — SECURE YOUR ACCOUNTS
Contact your bank/payment provider and secure compromised accounts.
STEP 3 — CALL 1930
Especially where money has been transferred. (Cyber Crime Portal)
STEP 4 — REPORT ONLINE
File a complaint on the National Cyber Crime Reporting Portal
STEP 5 — PRESERVE EVIDENCE
Don’t delete chats, receipts, phone numbers or suspicious links.
STEP 6 — SEEK LEGAL HELP
For complex cases, consider obtaining independent legal advice.
🧭 YOUR RIGHTS — IN ONE SCREEN
| You have the right to… | What it means |
|---|---|
| 📢 Report | Report cybercrime to authorities |
| 💰 Seek recovery | Ask authorities/banks to trace and potentially block funds |
| 📄 Preserve evidence | Keep digital and financial evidence |
| ⚖️ Seek compensation | Explore statutory victim-compensation mechanisms |
| 🧑⚖️ Seek legal help | Obtain advice and representation |
| 🔎 Track your complaint | Use available complaint-tracking mechanisms |
| 🔐 Protect your information | Handle sensitive evidence carefully |
| 🛡️ Seek protection | Relevant victim/witness protection mechanisms may apply |
| 🚫 Refuse scam demands | No scammer gets authority merely by claiming to be an official |
❤️ MOST IMPORTANT
You are a victim—not the criminal.
Don’t stay silent because you feel embarrassed.
Don’t pay a “recovery agent” who promises guaranteed recovery.
Don’t delete evidence.
Don’t wait if money has been transferred.
🚨 REPORT. PRESERVE. SECURE. SEEK HELP.
For financial cyber fraud in India: 📞 1930 immediately. (Cyber Crime Portal)
