1-24 Hours Ago
⚠️ Act Without Further Delay
Although more than an hour has passed since the incident, it is still important to report the fraud as quickly as possible. Prompt reporting may assist in tracing transactions, preserving digital evidence, and supporting the investigation.
1. Contact Your Bank Immediately
If you have not already done so:
- Inform your bank that you have been the victim of cyber fraud.
- Request that the transaction be reported as fraudulent.
- Ask whether any funds can still be traced or whether beneficiary accounts can be flagged or frozen where possible.
- Record your complaint or service request number.
2. Call 1930
Report the incident to the National Cyber Crime Helpline by calling 1930.
Keep your transaction details, account information, and supporting evidence readily available during the call.
3. File an Online Complaint
Submit a complaint through the National Cyber Crime Reporting Portal at the earliest opportunity.
Ensure that you upload all relevant documents and accurately describe how the fraud occurred.
4. Preserve All Evidence
Do not delete any information related to the incident.
Preserve:
✓ Transaction IDs
✓ Bank statements
✓ SMS messages
✓ WhatsApp chats
✓ Emails
✓ Screenshots
✓ Call recordings (if available)
✓ Fraudster’s phone numbers, UPI IDs, wallet addresses, or social media profiles
This information may be important for the investigation.
5. Secure Your Accounts
If you shared any confidential information:
- Change your banking and email passwords.
- Enable two-factor authentication.
- Block or replace compromised cards where necessary.
- Review recent account activity for any unauthorised transactions.
- Check all linked devices and active sessions.
6. Inform Relevant Service Providers
Depending on the nature of the fraud:
- Report compromised social media or messaging accounts.
- Inform the cryptocurrency exchange, e-commerce platform, or payment service involved.
- Notify your employer if official accounts or devices have been affected.
Remember
Do not lose hope if several hours have passed. Reporting the incident promptly, preserving evidence, and securing your accounts remain essential steps. Avoid further communication with the fraudster, and never make additional payments in response to threats or promises of recovering your money.